Royal Vegas Online Casino Review


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On 08.09.2020
Last modified:08.09.2020

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Royal Vegas Online Casino Review

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Royal Vegas Online Casino Review

Royal Vegas Casino is offering all new players an exceptional bonus to use. In fact, the world record for an online casino jackpot is held by the Microgaming. Trusted Online Casinos Canada ➤ Most Trusted Online Casino ➤ Always Up To Date ➤ Best Operators & All you Royal Vegas Casino Review Visit Provider. Royal Vegas Casino - A firm favourite with New Zealand players, Royal Vegas offers + casino games and a huge $ welcome bonus FREE! Monthly Loyalty Bonus Free Roulette Games To Play Online all of this up is the Malta Gaming Authority. Player complained that the casino live chat kept misleading him so that he would deposit more and more in order to get a bonus but in the end he didn't get anything better Paysafecard Online Kaufen Paypal Bezahlen he wanted his deposit to be returned. Black points: 32 1 for this casino. Player didn't meet the wagering requirements and his winnings were voided. No update is available ever since. In the end, the player's account got frozen. Satzzeichen Figuren points: 37 1 for this casino. Sign Up. Royal Vegas Online Casino Review Royal Vegas Casino is offering all new players an exceptional bonus to use. In fact, the world record for an online casino jackpot is held by the Microgaming. Royal Vegas Casino Review. Das Royal Vegas online Casino wurde von der Fortune Lounge Gruppe online Marke im Jahre gegründet. Die Fortune. Szerezze meg az €-s blackjack bónuszt. Legjobb esélyek. All financial transactions are secured by digital encryption technology. These rewards typically include a quicker build-up of credits, higher value and Sneaky Beach Cocktail commonplace financial Fruit Game, and personal offers that are unique to each member. Das Casino wurde von unseren Experten ausgiebig getestet und als sicher und seriös eingestuft. The design of the casino itself would benefit from being Best Game To Play At Casino little Www Tipp24 user-focused. Book of Dead 3. Kann man in Euro spielen? Echtgeld Spieler können aus mehreren hundert Casino Games wählen. Players trust the casino to provide top security and an accommodating range of payment options at Fun Ipod Games cashier, which adds up to an all-round excellent experience at Roulette Online Demo Vegas. Gratis Spiele von Spielen. Folgende Zahlungsmethoden können Sie nutzen:. Players can work their way up through the various levels: enjoying increased rewards, the higher up they climb. Casino Online. Bubles Mania AGB. GEMiX 4. Ihre Daten und Zahlungen sind hier zudem mit modernster Verschlüsselungstechnik geschützt. Ein und Auszahlungen für deutsche Spieler Bewertung. Royal Vegas wird von uns befürwortet:.

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The mobile experience at Royal Vegas and the structure of the mobile site is similar to the desktop version, and you have all the same facilities, from depositing and withdrawing to customer support.

Royal Vegas is available from almost any type of mobile device — both iOS and Android work great. There is an extremely juicy Royal Vegas bonus offer worth up to 1.

The only drawback being the 50x wagering requirement to unlock the funds, which is high. The rewards program at Royal Vegas caters to players of all levels, from low stakes to high rollers, and there are tons of different ways to cash in.

Royal Vegas takes care of everything automatically. Keep reading for more information on how to join and the kinds of rewards you can expect.

You can use your Loyalty Points as bonus credits whenever you like. You are given 2, points when you sign up, which makes you a Bronze member.

The more points you earn, the faster you rise through the ranks, with five more levels to aim for after Bronze. The only advice we have for levelling up?

Just keep betting and winning on your favorite slots. For earning Loyalty Points you can expect free spins and bonus cash, no matter what level you are.

The higher you climb, the more exciting and valuable your bonuses become. Made it to Silver? You get your own personal VIP Host. Gold member?

You can expect free tickets to your favorite sporting events. The VIP program is great, and we love the creativity of some of the bonuses, especially once you make it to the higher ranks.

One improvement we would like to see here is some more bonuses for Bronze members, to make sure new players get to experience a taste of the VIP treatment too.

At the moment, you are going to have to make it to Silver to really start feeling the difference. Royal Vegas has an astonishing menu of over games, powered mainly by Microgaming.

The menu is even more impressive when you break it down by game: over different slots, 82 different table games with 32 types of blackjack.

This means you could play a new game every day for two years and still have new games to check out. To make it even more personal, you can click the little heart next to any game to save it in your personal library of favorites.

On the right of the categories is a search bar if you want to quickly look for something specific. The games themselves are very impressive.

The graphics are colorful, and the themes are really creative. Our only slight criticism here is that you need to be logged in to see the games.

When you have one of the best gaming menus in the world, you should show it off to everyone to encourage new players to sign up.

The live dealer games at Royal Vegas are powered by Ezugi, which was acquired by Evolution Gaming in early The video stream is HD and the audio is crystal clear, with no intrusive background noise except the familiar sounds of the casino.

The dealers are incredible: very professional and in control, but also friendly and happy to interact with players. They create a really welcoming and fun atmosphere.

Lastly, all the technology works with no lags, low-quality video or anything else that might interfere with the live dealer experience.

You can chat with other players or the dealer using the chat icon on the right-hand side. There is a button to check player history at the table. There is a collapsible fact sheet on the left giving info about whatever game you are playing.

There is even in-game customer support, via the icon on the right. The games at Royal Vegas are powered by Microgaming, one of the most highly regarded casino game developers in the world.

If you want proof, look no further than the long list of awards the company has won. The awards recognize lots of different achievements, like innovation, poker software, and mobile gaming.

The software is not only fun and creative, it is also highly secure. The vast majority of the games work perfectly on mobile devices, with nothing lost in playability on the smaller screen.

The Royal Vegas casino software is also available to download, which gives you access to the entire library on your computer.

Downloading and installing the software only takes a few minutes, and gives you even more options in terms of personalizing the gaming experience, like customized audio and game speed.

Royal Vegas has very good security credentials. This means the casino is in full compliance with the law, and that the site is private and secure.

Royal Vegas is also accredited by eCogra , an independent auditor that is highly respected in the industry. The games are determined by a Random Number Generator, which has also been verified by eCogra.

Jackpot City always ensures a fair chance of winning through the use of a random number generator. There are step by step instructions that are clear and easy to follow.

The whole process only takes a few minutes depending on what method you choose. We tested out the banking tools using different mobile devices, and the process was exactly the same.

Depending on what method you prefer, the withdrawal time at Royal Vegas is between hours, which is excellent compared to other sites. Stick to eWallets for the fastest withdrawal times.

This is definitely the best option if you want to connect with a real person right away. With the more loyalty points you pick up, the higher your loyalty status becomes.

Silver, Gold, Platinum, and Diamond. Everyone begins at Silver just by registering a real account, which means making a deposit.

You are then eligible for a weekly bonus, to redeem reward points as cash and get free loyalty points just for making a deposit. Rewards include more free points just for making a deposit.

As you climb up the levels you get accelerated points earnings, birthday bonuses, monthly loyalty bonus points up to 50, and more!

For top quality customer services, it is hard to beat Royal Vegas Casino. Their support team are there to help in every instance. They have been trained to understand the inner workings of the casino, customer accounts, and how to deal with all manner of member personalities.

There is also a helpful FAQ section, as with most casinos. Here you will find most of the answers you will need for almost all situations.

Saying that, there are always those times when you need to speak to one of the agents. With Royal Vegas connected to so many banking options, they have certainly made certain that their system is safe and trustworthy.

Additionally, advanced fraud detection software is used so the if anything looks suspicious about any transaction it will stopped and investigated.

This gives players the highest levels of protection possible preventing fraudulent activities on the site. Honestly, it is difficult to know where to begin and end.

There something for everyone on Royal Vegas Casino. You can sign up and just play for free or opt in for a huge Welcome Deposit Bonus deal.

After this, you are showered with bonus after bonus on daily, weekly, and monthly intervals. With that, you can play using the app or via your web browser.

However, the highlight of the site is for those that love a simple interface that can easily be filtered down because the casino has so many games available.

If it is ease of use, and extra functionalities you like; such as, adding games to favourites, and knowing which games are hot and cold as well as general organisation, this is the right casino for you.

Slots, Blackjack, Poker, and Roulette players will be more than at home here with a tonne of variations available for each game.

Baccarat and Craps players are catered for too. Plus, if you are an all-round casino player, or you like a mixture of slots, bingo, keno and scratch cards, once again, you are in exactly the right place.

Even better than that, the technology behind the LIVE Dealer Suite is fast, efficient, and even available for mobile play.

What is amazing though, is how so many positives can come out of what is such a simple looking casino!

In short, Royal Vegas have really hit the nail on the head, and their competitors must be scratching their heads on just how such simplicity can offers so much brilliance.

Net helps you find the best safe licensed online casinos. You can read more here about us and the site here: So How is OnlineCasinos.

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Enable or Disable Cookies. Enable All Save Settings. Credit Debit Cards. CartaSi by Skrill. There was no proof provided by the casino nor would they answered the complaint.

The case is unresolved. Black points: 16 for this casino. The partial amount of the player's winning was confiscated and the account was closed.

The player, Augustinpe, had his account closed and then the casino asked him the documents for verification. He sent those documents in and after few days passed, his account was reopened.

His account became closed again and when he contacted the live chat, they told him that he had discrepancy found on his account. He wondered how could it be possible since he was approved and paid by the casino already.

This case didn't get resolved and the casino never responded to the complaint either. Black points: 12 for this casino.

The player received a partial amount of her winning and waited to receive the rest. She had also sent the documents for verification and they were accepted.

The casino never responded to her complaint and it remains open. Black points: 11 1 for this casino. Very long document verification and withdrawal process.

The player, Allyblake44, requested a withdrawal and two weeks later, she was asked to send documents for verification.

When she sent those in, she was informed by the casino that they were approved. Five days later she contacted the live chat for an update and they informed her there were some problems with the documents.

The Askgamblers asked the casino for an update via the complaint. Allyblake wrote that the casino asked her for more documents for verification but still, she didn't receive any money.

She also mentioned that she won't play at this casino ever again. The casino never responded to the complaint and it remains unresolved.

Unconditionally long document verification and withdrawal process. The player complained about an extremely long withdrawal process and unsuccessful and repeated document verification.

We believe that this player must have gotten really frustrated with this process and the casino. No further comment.

Show 6 similiar complaints with 1, black points in total for this casino. Black points: 15 for this casino.

The player received only partial amount of his winning and was waiting for the rest of it to arrive. Tomnbec requested a withdrawal of AUD2, and kept in touch with the casino via phone all the time due to the documents that he provided while depositing were different from the ones during the withdrawal.

The casino claimed that there was no problem with the documents but they requested additional ones, like a selfie of the player.

Later on, the player mentioned in the complaint that he received a half of his winning and the other half was also approved but didn't arrive.

The casino never responded to the complaint but we believe that the winning was likely paid. Black points: 70 7 for this casino. Extremely long verification and withdrawal process.

When the player did so, the casino claimed they never received them and this kept on going for a few more times. They told them that this was a normal process where they checked if the Skrill account truly belongs to them.

This case has no further information available. The casino wouldn't honor the player's promotion after they made a deposit.

The player complained about a bonus that they took from a casino's Facebook page. When the player made a deposit and contacted the support to claim it, they denied that they had a Facebook page and refused to honor the promotion.

There is no further information about this case. The player's withdrawal request was denied due to the wagering requirements not being met.

When she tried to request a withdrawal, she found out that she wasn't able to do so due to a lack of met wagering requirements. The casino responded to the complaint saying that every cashback bonus had terms and conditions that apply to all bonuses.

Julie wrote that she felt misled by the casino. There is no further update on this case. Show 3 similiar complaints with 76 black points in total 9 for this casino.

Technical glitch. Black points: 39 3 for this casino. Ashely made two deposits which never showed up on her player's account. The player, Ashley, made a deposit and received an error, so she made a second deposit and thought that this one would go through.

The following day, she checked her bank account and it showed that the money was taken but never appeared in her player's account.

She decided to contact the support team and they assured her it would take few more days. Those few more days later, nothing happened.

Ashley contacted the casino again and they said she would receive the money the next day and that the manager would personally call her to see if she received her deposits.

The next day, there was no money and she never received the promised phone call. She waited a few more days and receive a response to her complaint where she was asked by the casino to send them an email with her account details.

She tried to do so, but was unable to send emails and instead she asked the casino to send her an email. The casino never responded and the case remains open.

Black points: 30 3 for this casino. The player kept getting an error code on a slots games and the casino wouldn't help him out for a long period of time.

But when he started to play the slots game, he kept getting an error code For four days he followed the instructions from the support but wasn't able to play in the real money mode, only in virtual mode.

About eight different support team representatives told him that they handed the problem to the technical support and he should try it in an hour, some said in hours.

When Johny tried to play again, it took his bet money and displayed the error code again. Johny also mentioned how badly was this issue of his handled and he won't expect to get his money back or satisfaction of played slots games.

This case has never been resolved. Johny asked for his deposit to be returned to him due to a game error. After he played his first round, he received an error code When Johny contacted the support and gave them the code, they advised him to restart his PC and to clean the cookies.

Johny did as he was advised, but that didn't help, the game kept getting an error. Then Johny contacted the support again and this time they told him they didn't know what kind of error it was and asked him to send an email to a different department.

Johny asked for his deposit to be returned to him and had been waiting for the answer from the casino for a while now.

The casino never responded to the complaint and it remains open. Show 2 similiar complaints with 45 black points in total 4 for this casino.

Black points: 19 1 for this casino. Extremely long withdrawal process without a reason. While he tried to upload his documents for verification, an error occurred and Seppoelander was advised by the support team to resend those to a specific email given by them.

He sent those in and the casino informed him that everything was being processed. They also apologized to him for the delay. Later on, the casino replied to the complaint saying that all the documents were approved and he should receive the winning within hours.

Four days later, Seppoelander wrote on the complaint that he still didn't receive the money. We believe that he did receive his winning but there is no update on the complaint.

Complaints on related 7 Sultans Casino Same owner. The player from New Zealand has won a substantial amount and requested a withdrawal.

The casino suggested that the winnings have been played afterwards. Black points: 99 for this casino. Player was accused of multiple account holdings but the casino never provided any solid proof.

Once he filed the complaint with a mediator, they were able to find out the reason for this happening.

The casino claimed that the player was engaged in the operation of multiple accounts but they never provided any proof. The complaint remained unsolved.

Player was accused of multiple account holdings and their winnings were confiscated. But when he requested a second withdrawal in the same amount as previously, it was denied and the player was accused of irregular activities.

Once the mediator contacted the casino asking them for proof, they didn't provide any to them either. The player was then advised to contact the LGA gaming authority which they did but ever since then, there's no further information on the outcome.

Show 1 similiar complaints with 0 black points in total. Black points: 27 for this casino. Player's account got suddenly blocked without an explanation from the casino.

The player had been a customer of the casino for over two years and when he finally won some money, his account got blocked without any explanation from the casino.

No more information was provided after this and the complaint remained unsolved. Black points: 20 for this casino.

Extremely delayed withdrawal and verification processing. They sent some of the documents multiple times but the casino claimed that they didn't receive them.

On the other occasion, the casino claimed that they actually did receive the documents. The player felt confused and asked the mediator for help.

No further information is available and the complaint remains unsolved. Black points: 18 for this casino. Player's account got blocked due to breaking an unspecific rule.

The player used a bonus to play and soon after they won, their account got closed. The casino claimed that they had broken their rules but never gave the player more information about which specific rule did they break.

Show 2 similiar complaints with black points in total 38 for this casino. Complicated and delayed withdrawal processing. In the end, the player's account got frozen.

The player requested a withdrawal via wire transfer but didn't receive their winnings. They exchanged about emails with the casino trying to figure out what happened to their money.

The casino promised them to trace the wire but that didn't happen either. The player provided their bank statement signed by the branch manager to prove that they didn't receive the funds.

Later on, the casino froze the player's account. The player made a withdrawal request and sent all the documents needed for their account verification, but the process was delayed.

There are no further details available. Show 1 similiar complaints with 39 black points in total 3 for this casino. Black points: 18 1 for this casino.

Player's account was blocked due to irregular betting pattern, which is against the casino's rules. The player sent all the documents that were needed for their account to be verified.

Even though their documents passed the process, their account was permanently closed as they were accused of an irregular betting pattern.

The casino informed the player that their decision was final. There is no further information available and the complaint remained unsolved.

Complaints on related Piggs Peak Casino Same owner. Black points: 12 1 for this casino. The casino kept on asking the player for more documents to verify, which extremely delayed the withdrawal process.

Philz33 requested a withdrawal and was asked to send documents for verification. He sent those documents and was asked to send them again because they were not clear enough.

He sent them about twice, so altogether, three times. The following day, the casino asked him for more credit cards documents for verification but Philz33 mentioned those were the only cards he used while he played at the casino.

Ever since then, there is no update on this complaint and remains unresolved. The player's account was closed due to a broken rule of the casino. Alexandro played slots in Piggs Peak casino and lost everything and never had a cashout.

Later on, he made a deposit and started playing but never used a bonus. Next time he wanted to play again, his account was being blocked and under the investigation with all of his money voided.

When the ThePOGG contacted the casino, they informed them that Alexandro's account had been associated with other players accounts.

They have also provided a list of all the associating indicators that they have gathered to support their decision. There is no further update about this complaint and it remains unresolved.

Complaints on related La Vida Casino Same owner. The player's account was permanently closed due to broken terms and conditions. After he contacted the support team for an update, they informed him that the account was locked by the Player Security Department as a result of discrepancies they have picked up on the account.

They also said that the account couldn't be unlocked as their decision was final. The player's funds were confiscated and his account was blocked due to a fraud.

After one week passed, Lekhon contacted the casino for an update and received an information that his winning was already sent. On the following day when the player contacted them again, they informed him that his account was blocked due to a fraud.

Lekhon then asked the casino for the refund of his deposit, but it was denied. There is no further information on this case and it remains unresolved.

The casino won't pay the player his winning due to broken terms and conditions. The player, Victor, received the previous withdrawal without any problem.

Then he used a bonus, won again, and the casino asked him for notarized documents and Victor had sent those in. The casino still refused to pay him his winning due to broken terms and conditions.

Complaints on related Giggle Bingo Casino Same affiliate. No reaction policy, good regulator. Black points: 32 1 for this casino. Player has requested a refund of his deposits.

The player from France has deposited funds into his account even if his country of residence was listed between restricted jurisdictions. Complaints on related RubyFortune Casino Same affiliate.

Black points: 23 for this casino. Player's winnings were confiscated by eChecks payment method. Apparently, the player owed money to eChecks and that's where they went to.

The casino apologized to the player but they couldn't do anything else for him. Black points: 17 for this casino. Player's winnings were confiscated due to broken rules.

Later on, the player's account became closed and when they asked for an explanation, they were told that they broke the casino's terms and conditions.

Ever since then, there is no other information available. Black points: 9 for this casino. Player's winnings were confiscated and his account was closed permanently.

He then sent them all and waited. About a week later, he went to check his player's account and found out that it was blocked. He then contacted the live chat support where he was informed that his account has been banned for life and all his winnings were confiscated.

There's no further information provided and the complaint remained unsolved. Black points: 85 2 for this casino.

Unpaid winnings without an explanation from the casino. The casino never responded to the complaint or the player himself and the complaint remained unsolved.

Black points: 69 2 for this casino. Casino ingnored notarized documents. The player complained that after he won some money and asked for a withdrawal, the casino asked him for notarized documents.

However, after the player sent them the documents the casino asked for the contact info of the notary person.

The Player gave them everything they requested, provided the documents certified by a new notary but the casino was not replying.

Black points: 47 1 for this casino. Winnings confiscated,account blocked without explanation. The player complained that after he asked for a withdrawal, sent all the required documents to the casino and after they were approved, the casino took his winnings and blocked his account without any explanation.

Black points: 25 1 for this casino. Casino confiscated player's winnings without any explanation. The player accepted the welcome bonus and once he finished the requirements, he requested a withdrawal.

He sent the casino all required documents for his account to get verified, but that was taking a long time. In the end, the casino closed his account without any explanation.

When the player contacted the live chat support to find out why this happened he didn't receive any relevant response.

After he sent the proof, he was asked to wait for their response. No other news is available ever since. The very long verification process of over one month long.

Richard requested a withdrawal and was asked to send notarized ID and bank statement for the account verification purposes.

He did so immediately and ever since then, his account had been on stand by for over a month. No further information is available since then.

The player's withdrawal was delayed. Ever since then, the player had been waiting to get paid. No update is available ever since then and the complaint remains unsolved.

The player's winning was confiscated due to breached terms and conditions of a bonus. After the player accepted a bonus, they asked the live chat representative for the terms and conditions of it.

They requested a withdrawal but later on, found out that their winning was confiscated due to high betting. After numerous phone calls and promises of callbacks with updates, the player received an email confirming the funds would be confiscated.

The player contacted the live chat again and they informed them their winning would be back at their account the following day.

When the player contacted the casino via phone, they said none of it was true and the winning was confiscated permanently due to breached terms and conditions.

No more update ever since then is available. Show 10 similiar complaints with 1, black points in total 32 for this casino. The player complained that he opened an account with Ruby Fortune because he was not aware of the fact that it was in the same group of casinos that the one he had self-excluded himself from.

He complained about the fact that the casino discovered this only 2 days later and in the meanwhile, he won some money.

He said he was not aware he shouldn't have played there and the casino didn't warn him in time so it was the casino's fault and they should pay him his winnings.

Complaints on related CabaretClub Casino Same affiliate. Winnings cancelled without relevant reason. Player complained he won some money, the casino congratulated him and asked him for standard documents, but when the player later went to check the status of his withdrawal he found his account was suspended, decision of the management.

His winnings were cancelled, only deposit returned. The player was not aware of any wrongdoing from his side. No reply from the casino, no more update since then.

Black points: 7 for this casino. Winnings stopped for withdrawal, player was asked to chose different payment provider twice.

Player complained that after he asked for a smaller withdrawal he was asked to chose a different pyment provider from the one he used to deposit funds.

He then asked for a bigger withdrawal, was asked to send additional documents for security check and was asked again to chose a different payment provider.

Until then his account stayed suspended. No reaction from the casino, no more update since then. Missing funds from bank account.

Player complained that a sum of money got deducted from his bank account on behalf of Bayton Ltd casino owner but he claimed he had never made such transaction.

Black points: 9 1 for this casino. Delayed payment, account locked. Player asked for a withdrawal, passed the security checks, the casino contacted him via phone to confirm all, but 10 days later he was still waiting for his withdrawal and the casino support was not able to give him any time frame.

He later updated the complaint saying that his account got suspended after the complaint had been made. Complaints on related JackpotCity Casino Same affiliate.

Unfortunately, there is no update on whether the player received the rest of their winnings or not. Black points: 86 for this casino. The player's winnings were confiscated.

He contacted the casino immediately and found out that the account was compromised by the manager's decision and his winnings confiscated where the deposit was promised to be returned to him.

After that, it was the last information provided by the player and we're not sure whether he received his winnings or not. Black points: 63 for this casino.

Very long verification process where the funds were confiscated without an explanation from the casino. The player tried to submit their documents for verification but was asked to send them again but this time, they needed their new ID because the old one was unclear and damaged for verification.

Shortly after that, they received a phone call from the casino about their winning being confiscated. The player immediately sent a new ID with a declaration that certified it was a true photo of them.

Ever since then, the casino didn't provide the player with an update. There is no further information available since then.

Black points: 53 for this casino. The player's account was blocked without a relevant explanation from the casino. Soon after that, their account was blocked, money was confiscated and the deposit was promised to be returned to them.

Claracity became desperate of why wouldn't the casino pay them their winnings. There is no further information about this complaint and it remains unresolved.

The casino never responded either! Black points: 19 for this casino. Extremely delayed withdrawal process. Falafelguden from Norway requested a withdrawal of NOK93, and sent all the documents that were necessary to get his account verified.

The payout became delayed and the casino kept on giving him different answers every time he asked them for an update. Falafelguden was convinced that the casino was doing that on the purpose and was stalling the whole process of the request.

No further details are available ever since then. Disputed amount: 93, kr real money. Extremely long withdrawal process.

The player became frustrated and upset. Black points: 14 for this casino. The player's winnings were confiscated and the account was closed.

Player complained that he was a regular player at the casino, won and lost money, always was paid, but the last time he asked for a withdrawal he had not been paid for over a month and then his account was suspended.

Account closed without any explanation. The player complained that after he asked for a withdrawal of some of his winnings and after he sent all the documents needed for the verification, the casino first told him his account was verified and his withdrawal would be processed but at the same time, his account got locked.

The only reply he had was that it was a casino management's decision. Black points: 6 for this casino. Terms and conditions breach accusation, account locked without any explanation.

The player complained that after he won some money he asked for withdrawal and received an email saying that it was in progress.

But one month later, he still wasn't paid so he spoke to the casino's live chat and was informed that he was not going to be paid because he broke the terms and conditions of the casino.

However, no one was able to tell him why was it so. His account got locked. Disputed amount: 28, kr bonus money.

Extremely long withdrawal process while the casino played a runaround game with the player. They kept giving the player different updates every time, once they needed different payment method, then the payment was refunded to their MasterCard, or they couldn't locate the payment, etc.

Rubbitt also sent them both his MasterCard and bank statements on repeated occasions proving that no refund was ever received in either of his accounts.

The casino didn't respond to the complaint and the case remained unsolved. All funds seized without relevant reason, deposit returned.

Player complained that after he won a bigger amount of money and asked for a withdrawal, the casino asked him to send stamped documents for security checks.

Player did so and his account was approved. However later he was informed that only his deposit would be returned and that he was banned from their site, a decision of the casino's management.

Player was not aware of breaching any terms and conditions. Disputed amount: 24, kr bonus money. Player was shortened of their winnings due to an accusation of playing with free spins and later on, of depositing via InstaDebit card.

When they asked the casino when would they receive the rest of it, they were told they wouldn't because they played with free spins.

But, the player claimed they never played with any free spins and later on, they were told they wouldn't get paid because they deposited via InstaDebit but they said that card was blocked and they used PaySafe card instead.

Black points: 5 for this casino. The casino claimed that the player already received their winnings. The player was able to provide proof that the funds were never received.

Black points: 4 for this casino. The player's withdrawal request was under the review for an unknown reason. Denis from Canada requested a withdrawal but it was delayed due to the funds being under the review of the casino.

Up until this day, we're not sure whether Denis received his winnings or not because there is no further information available.

The case remained unresolved. The player's winnings were confiscated because the credit card on their file was used by someone else and that was against the casino rules.

The player asked for a withdrawal but their winnings were confiscated because the credit card on file was used by someone else and that was against the casino rules.

The player claimed that they were the only one who used the card but the casino wouldn't agree with that.

There's no other information available. Black points: 3 for this casino. Player's winnings were confiscated due to the manager's decision.

Shortly after that, her account became locked. She then contacted the casino for an explanation and was told that her account was under the review and she needed to wait for their response.

No further details are available after that. Black points: 2 for this casino. Player's winnings were confiscated because their original deposit didn't go through.

The player claimed it wasn't true. No updates since then. Black points: 77 2 for this casino. Long verification process due to the player's account being under the review.

He did send all the documents needed for verification and didn't receive any response from the casino for over three weeks. The casino never responded to the complaint and it remains unsolved.

Black points: 46 1 for this casino. The player requested a withdrawal and wanted to close his account so he decided to ask the live chat support on what would have happened to his winnings once he had chosen to close his account.

He was said it affect it in any way so he closed the account and waited for his funds to arrive. Three weeks later, no payment arrived.

No other details are available ever since then. Black points: 38 1 for this casino. Joint bank account, issues with verification process.

The player complained that they had issues with withdrawing their winning because his ex-partner used the same bank account for gambling and the casino had issues with their account verification checks.

There's no reaction from the casino, nor more update ever since then. Black points: 30 1 for this casino. Funds disappeared. Player complained that when he checked his account a day later the remaining balance was changed.

He contacted the live support who told him someone else must've been playing with his account but still put some funds back to his account.

Player requested to have his gaming sessions to be checked but was hopeless with the casino. Disputed amount: 5, kr bonus money.

Delayed deposit refund. He then requested the money to be refunded but that was delayed. The casino told the player to contact the payment provider since they claimed of not having the deposit.

The payment provider gave the player a confirmation number about their successful deposit and he then sent it to the casino which didn't reply to him at all.

Black points: 20 1 for this casino.

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Royal Vegas Online Casino Review Editor's Verdict Video

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